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Client Resources

Modern technologies and methods help us increase collections success.

CBHV prides itself as being a leader in the collection industry. We are dedicated to providing the best possible service and performance to our clients. We work on a daily basis to continually improve our process and performance. Our resources are critical to helping our highly trained staff meet or exceed our clients’ expectations.

Staying on the cutting edge of technology is critical to CBHV’s mission. The collection world is more complex and regulated than ever before. CBHV’s resources ensure that our collection efforts are as effective as possible while remaining compliant with all state and federal laws.

The links below expand on the resources CBHV utilizes to collect debt for its clients. Our human, physical, and technical resources are second to none.

Membership Organizations

CBHV and our leadership team actively participate in local, state, national, and international associations and organizations dedicated to compliance and innovation in the collection industry. Our leadership team has also served in leadership roles in state and international collections associations.


Modern technologies and methods coupled with nearly 50 years experience in the industry help us increase collections success our clients.


CBHV works with some of the largest financial institutions in the world and we are proud to say that we meet their security and data requirements. Keeping our clients’ data secure is a top priority.

Client Service & Performance

With training to ensure compliance with all applicable laws and regulations and performance-based incentives, our staff are dedicated, effective, and professional staff collecting on our clients’ behalf.


CBHV’s comprehensive training process provides its Collection Team with the knowledge and tools necessary to collect efficiently and professionally.


CBHV provides custom and standard reporting options to ensure clients have the data they need relevant to collections accounts.

Quality Assurance

Our process ensures to both our clients and our clients’ customers.

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