CBHV’s mission is simple: to build long-term quality partnerships with our clients through an open and honest approach to all aspects of our relationship, a dedication to superb customer relations, and a firm commitment to excellence. We feel this commitment results in greater client satisfaction, a motivated work environment, and a profitable organization. Through this commitment, we maintain the highest ethical and professional standards.
Maximizing Recovery, Restoring Relationships
We combine modern tools with experience to serve our clients.
Intended to bridge the gap between a client’s follow-up billing and delinquent accounts being referred for collection, the precollect program includes mail and telephone communications from CBHV to accounts delinquent 10 to 90 days, with payments made directly to the client.
Starting with a collectability score, CBHV’s Account Resolution System combines almost 50 years of enhancement to standard collection industry practices with the latest in collections technology and algorithms to produce the highest return on referred accounts while complying with all applicable laws and regulations.
In-house legal counsel, national network attorneys, and twice-weekly meetings with process servers allow CBHV to quickly reach debtors who refuse to pay accounts and engage in lawsuits on behalf of clients.