Collection Bureau Hudson Valley

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Terms and Conditions

By submitting payment information through this Service you agree to the terms and conditions of this Agreement and any documents incorporated by reference. You further agree that this User Agreement forms a legally binding contract between you and Collection Bureau of the Hudson Valley, and that this Agreement constitutes “a writing signed by You” under any applicable law or regulation. Any rights not expressly granted herein are reserved by Collection Bureau of the Hudson Valley. By clicking on the “I agree” button you are accepting these terms and the stated fees for using this service.

This is an attempt to collect a debt by a debt collector; any information obtained
will be used for that purpose.

Collection Bureau of the Hudson Valley, Inc. – Address and Office Hours (Eastern Time):
PO Box 831 • 155 North Plank Road, Newburgh, NY 12550
Monday through Thursday: 8:30 AM – 9:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 4:00 PM

Privacy and Information Security Policy

In general, you may visit the Site without telling us who you are or revealing any personally identifiable information about you. Our servers capture, but do not collect, the IP addresses, domain names and network identifiers of our users. This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed, etc. CBHV uses this information to measure the use of our Site and to improve the content of our Site. Your IP address will be used to help diagnose problems with our servers, to administer our Web site, and for internal tracking and monitoring purposes.
E-mail addresses and other personally identifiable information such as first and last name, home or other physical address, telephone number and other similar information are known only when voluntarily provided by a visitor.
Unless otherwise disclosed during the collection, personally identifiable information that may be collected in connection with visitors to this Site is retained by CBHV or subsidiary corporations (“Affiliates”). CBHV and our Affiliates do not sell, transfer or otherwise disclose this personally identifiable information outside those companies, except where disclosure is required by law.
We may use the personal information you provide for any of the following purposes: (1) to understand the use of our Site; (2) to make improvements; (3) to respond to specific requests from you; (4) to protect the security or integrity of our Site when necessary; and (5) to send you notices regarding this Site or our business.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. When credit card information is transmitted we use industry standard, SSL (secure socket layer) encryption.
We restrict access to personal information to CBHV employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
This Site may contain links to other sites of third parties. We are not responsible for the content or privacy practices of those other sites.
We may revise this Policy from time to time. You are responsible for checking this policy when you visit our Site to review the current policy. If you do not agree with the policy, you should cease use of the Site immediately.
For any questions or concerns about this policy or to correct an error in your personally identifiable information, please call (845)561-6880.

Colorado Office: 27 North Willerup Avenue, Suite B, Montrose, CO 81401 • (970) 249-7514

CBHV’s hospital clients may have financial assistance programs. If you feel you may qualify for these programs please call our collection specialists at (888) 913-7499.

We are required under state law to notify consumers of the following rights. This list does not contain a complete list of the rights consumers have under state and federal law.

NOTICE OF IMPORTANT RIGHTS – You have the right to make a written or oral request that telephone calls regarding your debt not be made to you at your place of employment. Any such oral request will be valid for only ten days unless you provide written confirmation of the request postmarked or delivered within seven days of such request. You may terminate this request by writing to the debt collector.

New York City Department of Consumer Affairs License Number: 0905924

North Carolina permit number 3668

This collection agency is licensed by the Collection Service Board of the Department of Commerce and Insurance.