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Leadership

CBHV has been working in collections for more than 50 years, providing innovation and leadership in the industry, while building a reputation as an effective partner in receivables recovery.

Eric S. Najork

President
  • BA in Economics, Union College
  • CBHV Management since 1998
  • New York State Collectors Association – Treasurer, Board of Directors Member and Past President
  • ACA International – Council of Delegates Member
  • Healthcare Financial Management Association – Member

Kurt F. Najork

Chief Operating Officer
  • BA in Economics, Bucknell University
  • CBHV Management since 2003
  • ACA International – Member

Debbie DiRubbio

Collection Manager
  • BA in Business Management, Pace University
  • Over 30 years of experience in the Collection Industry
  • Joined CBHV in 1993 – Promoted to Collection Manager in 2006
  • ACA Certified Professional Collection Manager

Dawn Bobadilla

Medical Collection Manager
  • Over 20 years of experience in the Collection Industry
  • Joined CBHV in 2000 – Promoted to Medical Collection Manager in 2008
  • ACA Certified Healthcare Collection Manager

Donna Erickson

Compliance Manager
  • Over 15 years of experience in the collection industry
  • Joined Immediate Credit Recovery in 2007 and transitioned to CBHV Compliance Manager in 2022
  • Received scholar degree from ACA Academy and active member of ACA Compliance Forum

Stephanie McGrogan

Client Relationship Manager
  • BA in Communication Sciences, SUNY New Paltz
  • Over 15 years of experience in the Collection Industry
  • Joined CBHV in 2005 – Promoted to Client Relationship Manager in 2022

Frank Tramontano

Chief Information Officer
  • Over 10 years of experience in the Collection Industry
  • Joined CBHV in 2022 as Chief Information Officer
  • Extensive experience managing IT infrastructure improvements, along with focus on disaster recovery and security

Adam Stresing

Vice President of Information Technology
  • Over 25 years of experience in the Collection Industry
  • Joined CBHV in 1995 – Promoted to VP of IT in 2013

Matthew Conklin

Operations Manager
  • Over 15 years of experience in the Collection Industry
  • Joined CBHV in 2011 – Promoted to Operations Manager in 2022
  • ACA Certified Training Specialist

Brett Williams

Training Manager
  • Joined CBHV in 2022
  • ACA Certified Professional Collection Specialist

Diane Hynes-Davis

Human Resource Manager
  • BA in Social Science & Secondary Education, Pace University
  • Over 20 years of experience in Human Resource Management
  • Joined CBHV in 2015 as HR Manager

Stacey Sorbello

Office Manager
  • Over 25 years of experience in Healthcare Finance/Collection Industry
  • Joined CBHV in 2010 – Promoted to Office Manager in 2013
  • ACA Certified Professional Collection Specialist

Erin Conklin

Legal Manager
  • BA in History, SUNY New Paltz
  • Over 20 years of experience in the Legal/Collection Industry
  • Joined CBHV in 2001 – Promoted to Legal Manager in 2014

Nancy Papo

Healthcare Billing Service Supervisor
  • Over 30 years of experience in the Healthcare Financial Industry
  • Joined HBS/CBHV in 1988
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