CBHV partners with a wide range of clients to tailor collection strategies that are both effective and professional.
CBHV provides the collection needs of a variety of industries.
CBHV is a leader in the collection industry.
Serving the industries that serve consumers.
With almost 50 years of experience, CBHV has become an expert in many industries, with dedicated collectors specializing in specific types of debt.
We are members of many trade associations which dedicate support to the different industries we serve. Client-related associations we belong to are: Healthcare Financial Management Association, American Cable Association, New York State Organization of Bursars & Business Administrators Inc., Chamber of Commerce, and Credit Union associations.
CBHV is also a leader in the collection industry. We are members of both the New York State Collectors Association (NYSCA) and American Collectors Association International (ACAI). Eric Najork, CBHV president, is a past president of NYSCA and has sat on its board of directors since 2005. He is also a member of the ACAI council of delegates. Kurt Najork, Chief Operating Officer, is a member of the ACA International’s Bipartisan Political Action Committee. CBHV is actively dedicated to the collection industry.
The Industries we serve
CBHV’s experienced healthcare collection team is HIPAA compliant, and well-versed in medical and insurance terminology. All past-due medical balances are handled with empathy and professionalism. From inpatient hospital stays to ambulances trips and everything in between, CBHV can improve your recovery and aid in balancing your revenue cycle without jeopardizing the provider-patient relationship.
We work with a multitude of banks and credit unions to resolve everything from overdrawn checking accounts to home equity loans. Our effective team of collection representatives will handle your charged-off balances with tact and professionalism, maintaining the reputation of your financial organization.
CBHV has decades of experience in collecting for a variety of Post-Secondary Education accounts. Our client base includes trade schools, community colleges, online universities and traditional four-year institutions.
In an effort to bring the best possible value to our clients, CBHV maintains a separate division that specializes in higher education. Immediate Credit Recovery has a long history of representing private and public institutions nationwide. You can learn more about ICR here
CBHV’s services are utilized and respected by cable and internet providers nationwide. Our dedicated team of professionals excels at resolving past due balances and equipment returns. We invite you to improve your bottom line while improving customer retention.
Our many utility and energy clients rely on CBHV to maximize recovery. Whether your company is regulated or deregulated, we have a strategy that will get you results.
In business-to-business collections, we employ the assistance of a multi-tiered skiptracing program to obtain the best contact information for each business, and our most-experienced collectors use this information to navigate the collection process, determining the correct parties & departments to speak with to get the account resolved.