Collection strategies for both regulated and deregulated energy businesses.
CBHV will help your utility company to continue to be profitable and reduce costs while maintaining the level of service your customers expect.
Maintaining Positive Customer Relations Throughout the Collections Process
CBHV’s team consists of professional collectors (average tenure of seven plus years) that fully understand how to maximize recoveries for our utility clients. Whether your company is regulated or deregulated, CBHV has the right collection strategy that will provide you the results you need.
Utility companies today focus on the needs of the customer, government regulation, and local economies, and must discover ways to continue to be profitable and reduce costs without minimizing service. CBHV’s customized collection strategies are proven to help maximize cash flow and increase the bottom line. Our dynamic collection treatments consistently provide creative solutions that produce results and yield the highest return.
CBHV provides a complete array of collection services that can help you achieve your goals. Our Pre-Collection, Primary and Secondary Third Party Collections (ARM), Trigger programs and litigation services allow us to handle any aspect of your collection needs.