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NYC DCA Limited-English Proficiency Checklist

Collection Bureau of the Hudson Valley, Inc, conducts its business in English, however, we offer foreign language access services in Spanish. If you inform us that Spanish is your preferred language, we will verbally communicate with you in that language.  

The New York City Department of Consumer Affairs requires us to ask you for your language preference for reporting purposes. Please provide us with your preferred language.

A translation and description of commonly-used debt collection terms is available in multiple languages on the Department’s website,

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