Collection Bureau Hudson Valley

Training

CBHV’s comprehensive training process provides its Collection Team with the knowledge and tools necessary to collect efficiently and professionally. This process produces a team that surpasses industry standards, and ensures our clients’ accounts are collected by professional, knowledgeable collection experts.

New collectors obtain the ACA International’s Professional Collection Specialist certification within 3 months of employment. Team Members regularly refresh their skills with both face to face training and online seminars.